bose wireless headphones manual

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bose wireless headphones manual

Learn more or change settings here. You can also download the Bose Connect app for easy setup and additional features: If prompted for a passkey, enter 0000 and press OK. When powered on, the headphones will automatically connect to the first two devices in memory, for example a tablet for audio, and a phone for calls. Make sure you select the headphone icon. Please feel free to share additional comments below. Learn more or change settings here. Just type your request belowQuick tip: Try searching for just one or two words (e.g., connection help). Brugervejledning. Bedienungsanleitung. Gebruikershandleiding. Guia del usuario. Kayttoohje. Notice d’utilisation. Manuale di istruzioni. Kezelesi utmutato. Brukerveiledning. Podrecznik uzytkownika. BruksanvisningGerman warranty card provided separately. Important Safety Instructions. The earbuds contain a lithium-ionIf ingested, seek immediate medical attention. When not in use, store theDON’T use the earbuds for any other purpose while driving.Remove the earbuds or adjust your volume to ensure you can hear surrounding sounds,Damaged or modified batteries may exhibit unpredictableIncorrect reassembly may result in risk of fire or injury to persons. Exposure to fire or temperatureNot suitable for children under age 3. This product contains magnetic material. Consult your physician on whether this might affect your implantablePart 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in aThis equipment generates, uses and can radiate radio frequency energy and, if not installed andHowever, there is noIf this equipment does cause harmful interferenceChanges or modifications not expressly approved by Bose Corporation could void the user’s authority to operateThis device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s).

OperationThis device complies with FCC and Industry Canada radiation exposure limits set forth for general population. It mustManagement Regulation for Low-power Radio-frequency Devices. Article XII. According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by the. NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter originalArticle XIV. The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; if found,The said legal communications means radioThe low power radio-frequency devices must be susceptible with the interference from legal communications or ISMDON’T attempt to remove the rechargeable lithium-ion battery from this product. Contact your local Bose retailer orBose Corporation hereby declares that this product is in compliance with the essential requirements and other. The complete declaration. Frequency band of operation 2400 to 2480 MHz. Bluetooth: Maximum transmit power less than 20 dBm EIRP. Please dispose of used batteries properly, following local regulations. Do not incinerate. This symbol means the product must not be discarded as household waste, and should be delivered to anProper disposal and recycling helps protect natural resources,For more information on disposal and recycling of this product, contactPlease contact your local Bose retailer or seeNames and Contents of Toxic or Hazardous Substances or Elements. Toxic or Hazardous Substances and Elements. LeadMercuryCadmiumHexavalentBiphenylMetal Parts. Plastic Parts. Speakers. Cables. Part Name. Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “7” is 2007 or 2017.EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands. Taiwan Importer: Bose Taiwan Branch, 9F-A1, No.10, Section 3, Minsheng East Road, Taipei City 104, Taiwan. Phone Number: 886 2 2514 7676.

Mexico Importer: Bose de Mexico, S. de R.L. de C.V., Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000. Headphone Input Rating: 5V. Charging Case Input Rating: 5VSee our website. Australia and New Zealand warranty.Apple, the Apple logo, iPad, iPhone, and iPod are trademarks of Apple Inc., registered in the U.S. and other countries. The trademark “iPhone” is used with a license from Aiphone K.K. App Store is a service mark of Apple Inc.Apple is not responsible for the operation of this device or its compliance with. Please note that the use of this accessory with iPod, iPhone, or iPad may affect. Android, Google Play and the Google Play logo are trademarks of Google Inc. Bose Corporation Headquarters: 1-877-230-5639What’s in the Carton? Contents. Headphone Controls. Headphones. 10. Charging case. 10. Open charging case.Auto-off timer. 12. Power off. 13. Headphone functions. 14. Media playback and volume functions. 14. Call functions. 15. Secure Fit. Fit the earbud to your ear. 16Charge the case. 18. Check the case battery level. 19. Charge the headphones. 20. Check the headphone charging status. 21. Hear the headphone battery level. 21. Status Indicators. Charging case battery indicators. 23. Headphone charging indicators. 24Pre-installed languages. 25. Change the language. 25. Bluetooth Connections. Disconnect a mobile device. 28. Reconnect a mobile device. 28. Multiple Bluetooth Connections. Pair an additional mobile device. 29. Identify connected mobile devices. 30. Reconnect a previously paired device. 30. Clear the headphone pairing list. 30. Care and Maintenance. Clean the headphones and charging case. 31. Find a lost earbud. 31. Replacement parts and accessories. 31. Limited warranty. 31. Troubleshooting. Common solutions. 32Confirm that the following parts are included:Portable charging case. USB cable. Large (black) and small (white). Note: MNote: If any part of your product is damaged, do not use it. Contact your authorized.

Bose dealer or Bose customer service.Volume down. Multi-function button. Bluetooth button. Volume up. Charging case. USB connectorOpen charging case. Firmly press the battery level button. Battery level button. When you press the battery level button, the front indicators glow according to thePower on. To power on, remove the headphones from the charging case. If wearing the headphones, you hear a voice prompt from the right earbud aAuto-off timer. The auto-off timer conserves the battery when the headphones are out of the chargingThe headphones switch off when audio has stopped and. Multi-function buttonNote: To adjust the number of minutes it takes for your headphones to automaticallyPower off. To power off, place the headphones in the charging case.When an earbud is stored, its corresponding charging indicator glows according toHeadphone functions. The headphone controls are located on the top of the right earbud. Volume down. Media playback and volume functions. Function. What to do. Press. Skip forward. PressSkip backward. PressFast forward. PressRewind. PressVolume up. Volume downPressCall functions. The right earbud is used as a single headphone for phone calls. This lets youCall functions are controlled by theMicrophone. Answer a call. End a call. Decline an incoming call. Press and hold. Answer a second incoming call. While on a call, press. Decline a second incoming callWhile on a call, press and hold. Switch between two calls. With two active calls, press. Create a conference call. With two active calls, press and holdWhile not on a call, press and holdActivate voice controlWhile on a call, pressNote: T. Your voice should sound muffled in both ears;Fit the earbud to your ear. The tip wing fits just under your ear ridge.Ear ridgeDo not pullTip wing. Tip baseEarbud nozzle. OpeningThe portable case stores and charges the headphones when not in use. When the case.

CAUTION: Use this product only with an agency approved power supply which meetsNotes:Gently press the battery level button on the front of the case. The battery level. The indicators glow according to the battery level as follows. Charge the batteryBattery levelBattery levelCharge the headphones. The headphones charge while they are in the case. A full charge of the headphonesChargingChargingLeft chargingNote: Allow up to two hours to fully charge the headphones.Check the headphone charging status. When an earbud is inserted, its corresponding charging indicator glows according to. Hear the headphone battery level. Each time you remove the headphones from the charging case, a voice prompt from the. When you are using the headphones, a voiceIndicator activity. System state. Solid green. Powering on. Blinking blue. Ready to pair. Blinking white. Connecting. Solid white. Connected. Fast blinking red. ErrorFive battery indicators are located on the front of the charging case. Battery levelIndicator activity. Charging percentageHeadphone charging indicators. Each earbud has a charging indicator located on the front of the charging case andThe charging indicators on the front of the case let youFor more information,Left charging. Right charging. Indicator activity. Slow blinking white. Charging. Fully charged. Fast blinking white. Error. Note: If connected to an Apple device, the device displays the headphone battery levelYou can customize voice prompts using thePre-installed languages. The following languages are pre-installed on your headphones. Visit: Change the language. When you turn on the headphones for the first time, the voice prompts are in English. To select a different language:Before you can stream music from a. Pair your mobile device using theOnce paired, if wearing the headphones, you hear “Connected to.”Pair using the Bluetooth menu on yourIf wearing the headphones, you hear “Battery level percent. Ready to pair.

”Tip: The Bluetooth feature is usually found in the Settings menu.Disconnect a mobile device. Reconnect a mobile device. Note: The mobile device must be powered on and within range (30 ft. or 9 m).You can store up to seven paired devices in the headphones pairing list.If wearing the headphones, press and hold the Bluetooth button until you hearBluetooth buttonTip: The Bluetooth feature is usually found in the Settings menu.Once paired, if wearing the headphones, you hear “Connected to.”Reconnect a previously paired deviceRepeat until you hear the correctClear the headphone pairing listAll devices are cleared and the headphones are ready to pair.The headphones and charging case may require periodic cleaning. Component. Cleaning procedure. Remove the tips from the earbuds and wash them with a mild. Note: Make sure you thoroughly rinse and dry the tips before. Earbud nozzles. Clean only with a dry, soft cotton swab or equivalent. Note: Never insert any cleaning tool into the nozzle. Find a lost earbud. Note: The Find my Bose setting and location services must be enabled in the. Bose Connect app before the earbud is lost. Replacement parts and accessories. Replacement parts and accessories can be ordered through Bose customer service. Limited warrantyFailure to registerThe warranty information provided with this product does not apply in. Australia and New Zealand.If you could not resolve your issue, see the table below to identify symptoms and. Bose customer service. Common solutions. The following table lists symptoms and possible solutions to common problems. Symptom. Solution. Headphones don’tHeadphones don’tTo wake the headphones, press the Bluetooth button on the leftBluetooth list on your mobile device. Pair again.Headphones don’tSymptom. Charging caseIf needed, charge theNo soundIf needed, chargeMake sure you are using the correct device.No sound from onePlace both earbuds in the charging case until they magnetically snap intoThen, remove earbuds.

Poor sound qualitySecurely attach the tips to the earbuds (see page 17). Note: The Find my Bose setting and location services must be enabledAM789350 Rev. 00PDF Version: 1.6. Linearized: Yes. Encryption: Standard V2.3 (128-bit). User Access: Print, Extract, Print high-res. Tagged PDF: Yes. XMP Toolkit: Adobe XMP Core 4.0-c316 44.253921, Sun Oct 01 2006 17:14:39. Creator Tool: Adobe InDesign CC 2017 (Windows). Instance ID: uuid:bd0a02fe-8120-4a45-9661-258d7d8c730e. Original Document ID: xmp.did:24289986-4e07-4942-93b1-62c962ede61b. Document ID: Rendition Class: proof:pdf. Derived From Instance ID: xmp.iid:05aa29a5-ea5e-344d-898e-bf4f89c69a78. Derived From Document ID: xmp.did:bf6b397f-8260-af48-935f-9b758bf22c7b. Derived From Original Document ID: xmp.did:24289986-4e07-4942-93b1-62c962ede61b. Derived From Rendition Class: default. History Action: converted. History Software Agent: Adobe InDesign CC 2017 (Windows). Producer: Adobe PDF Library 15.0. Trapped: False. Page Count: 34. Language: en-US. Creator: Adobe InDesign CC 2017 (Windows). And it’s the easiest way to manage multiple Bluetooth connections. But that’s just the beginning. SHARE THE MUSIC MUSIC SHARE lets you listen together. AND SO MUCH MORE From viewing product details to personalizing settings, get the most out of your Bose wireless products. It even downloads the latest software in the background and only installs it when you’re ready.After one day of use I was relieved that it had troubles connecting to my iPhone because I was able to return them without a restocking fee. Here is why I was relieved. The 1000 series Sony have HORRIBLE sound when making or receiving phone calls. BOSE connected immediately and allowed me freedom to walk away from iPhone so I didn’t worry about becoming untethered at work by walks up to 20 feet away. This is a BIG thing for me since I wear them all the time during calls.

Yes microphones are in the headset so I can continue conversations with my phone left on my desk. The connection to SERI (sp?) is also on the head set and it also allows me access to the internet while away from my hand held iPhone. THAT IS HUGE. I even choose to pay extra for the Rose colored headphone since it is readily identifiable.for obvious reason regarding sticky fingers.They’ve been a lifesaver on airplanes. The problem though, is connecting to devices can be finicky. Sometimes it can find the device and other times it cannot. I have to turn off the head phone and turn them back on. Sometimes I have to do this multiple times before it finds the device. It’s very frustrating. Then, the volume is turned all the way down, every time, so I have to up the volume. Otherwise the TV volume is on 100. I have cheap Bluetooth devices that connect right away with no issues. You would think Bose would be better for as long as they have been around, and as much as you spend. I have tried other brand Bluetooth headphones on the fire TV and iPad. They always connect. They don’t drop out or cut in and out. However they don’t have the noise Canceling or quality that the Bose do. Please fix the Poor Bluetooth performance. My theory is it has to do with the feature that allows you to connect to two devices at once. The other headphones don’t have that option. The app may have a hard time determining which device it should be sending audio from. Even if my iPhone is not doing anything, it may be ignoring the Tv, thinking that it should be sending audio from the phone, for some strange reason. Also, if I turn Bluetooth off on my phone, I have issues with sound on the Tv. When it comes to diversity of that product, maybe there’s a bit too much at times. The saving grace is that the BOSE iPad app does make it aa easier task to find what you need.

In my situation, I had purchased the noise cancelling around-ear version back in 2017, and after using them pretty much daily for that period of time, the ear cushion on the right side had gone to ruin, with a hole and general deterioration. I tried looking online for any info at all but without luck. About to go online, I happened to glance at my iPad and saw the BOSE app and thought what the heck, who knows what might be found - like maybe an address for contacting product support. Well, there in the app I found pretty much everything I needed and more, from ear buds to speakers, new and refurbs, AND the parts I needed for my headphones as well as how to install them. It took very little time to get the parts ordered and hopefully, on their way to me. Thanks for creating this app, Bose, because I’d about given up. Or call 1-800-MY-APPLE. Click here for more information on the types of cookies we use and how to change your cookie settings. Just type your request belowQuick tip: Try searching for just one or two words (e.g., connection help). One of the best parts of using a Bose Headset is the Bluetooth capability. With Bluetooth, you connect a device by pairing it wirelessly with a source; you do not need a cord to make the connection. Pairing connects other Bluetooth devices with your Bose headset, but first, you must turn on pairing mode. Here is how. Manually Turning on Pairing in Your Bose Headset To pair your Bose headset with a Bluetooth-enabled device: Turn the headset upside down so that you are looking at the bottom of the headset. Move the power switch to the On position to turn on the headset. Move the headset close to the Bluetooth-enabled device that you want to pair it with so it can be discovered. The second device must also be powered on. Press and hold the call button (or another button specified in the instructions for your specific device) on your headset for about five seconds to put the headset into discoverable mode.

You will see a slow-blinking indicator light. From the second device's Bluetooth device list, choose the option for the name of the Bose device you are pairing. If the device name does not up, go back to the Bose device and repeat the steps to get it to show up. After you select the device, you may be prompted to enter a password or to confirm to accept the connection. If you are asked for a password, Bose says to type in 0000 and then press OK. When the pairing has completed the connection, the Bluetooth indicator light flashes again and turns a solid color. Ten seconds after the pairing is complete, the light turns off. Turning on Pairing Mode With Bose Connect App In addition to manually pairing your Bose headset with a Bluetooth-enabled device, you can use the Bose Connect app to turn on pairing mode. The Bose app manages the Bluetooth settings for multiple Bose devices. To pair your Bose headset with the Connect App: If you have not already, download the Bose Connect app from the iOS App Store or Google Play. Open the app and go to the Connections section. If this is your first time connecting, click the Connect New option. On your headset, make sure the power light is on and that you held down the Call button to turn on pairing mode. Your device should now show up on the Bose Connect app. Select it by its name. Once the device is connected, the indicator light blinks for two seconds, and the app reports that it is Connected to (Name of the Device). If you need to disconnect your device, you can do so from the app, and if you choose to reconnect it later, locate your device's name in the app under the Connections subcategory History. There, devices that were previously connected are available to reconnect. When Bose Headset Does Not Pair in Connect If your wireless headset does not show up in the Bose Connect app, confirm that the headset is on and try again. If that does not work, reboot the device.

You can also try closing and reopening the Connect app, and if you are on Android, enable location services or clear the app's cache to reset the app's settings and, hopefully, fix the problem. Bose QuietComfort 35 Not Pairing Certain headsets, such as the QuietComfort 35 wireless headphones, sometimes have issues struggling to connect. If you find your Bose QuietComfort 35 not pairing, clear the Bluetooth list on both your headset and the Bluetooth devices you are trying to connect with. To clear this pairing list, slide the power switch of the headset to the Bluetooth symbol and hold it for 10 seconds. You should hear Bluetooth Device List Cleared. Then, do the same on the Bluetooth connected device and delete the QuietComfort 35 name from the device's Bluetooth list. That should solve any issues of Bose QuietComfort 35 not pairing. Bose SoundLink Speaker Not Pairing While it is not a headset, you might find that your Bose SoundLink speakers have trouble pairing too. If this happens, reset Bose SoundLink and the Bose SoundLink app. To do so: Hold the Mute button down on your SoundLink speakers for 10 seconds until the LED lights flash. Press the Power button to turn the SoundLink back on. Clear the pairing list on both the Bose SoundLink speakers and the Bluetooth device you were trying to connect to. To reset the Bose SoundLink pairing lists, hold down the Bluetooth button for 10 seconds. A tone sounds when it is done, indicating you cleared all Bluetooth devices from the speaker's memory. Try to pair the device again. To make your speakers discoverable, hold down the Bluetooth button for three seconds. This light blinks on and off about once per second, which is how you know that pairing mode is on. Now, connect to the speakers from your Bluetooth-enabled device, and your device should be paired.